1. Introduction

Savoir Properties ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and disclose your information when you visit or use our website www.savoirproperties.com (the "Website"), subscribe to our newsletter or market reports, or otherwise interact with us. By using our Website or providing us with your information, you agree to this Policy.

2. What Information We Collect

We collect personal and non-personal data from you depending on your interactions with us:

Personal Information

You may provide us with personal data, for example when you:

Fill out contact / enquiry forms
Subscribe to the newsletter or market report
Register for an account (if applicable)
Communicate with us by email, phone, chat, or social media

Typical types of personal information include:

Name
Email address
Phone number
Residential address (if required)
Nationality, ID details (if necessary under law or in property transactions)
Any other information you volunteer or which is necessary for the service requested

Non Personal Usage Information

We automatically collect certain technical or usage data, such as:

IP address
Browser type and version
Device type (mobile / desktop)
Pages visited, time spent on pages
Referring page URLs
Cookies, pixels, web beacons, or similar tracking technologies

3. How We Use Your Information

We use the collected data for several purposes:

To respond to your inquiries or requests
To send you newsletters, reports, updates, or promotional material (if you have opted in)
To provide, maintain, and improve our Website and services
To conduct market research and understand trends
To facilitate property listings, viewings, and sales or rental transactions
To comply with legal obligations and regulatory requirements (e.g. identity verification)
To prevent fraud, abuse, or other unlawful activity
To personalize your experience (e.g. show you content or properties that match your preferences)

4. Legal Basis for Processing

Where applicable, our processing of your personal data is based on one or more of the following legal grounds:

Your consent (e.g. for marketing communications)
Performance of a contract or taking steps at your request (e.g. property transaction or request)
Compliance with legal / regulatory obligations under UAE law
Legitimate interests (e.g. improving website functionality, ensuring security, preventing fraud)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Improve performance and user experience
Collect analytics data
Serve personalized content and advertising

You may decline or disable cookies via your browser settings. However, disabling some cookies may affect how fully our Website functions for you.

6. Sharing and Disclosure of Your Information

We may share your personal information with:

Service providers, contractors, or third parties who assist us (e.g. email service providers, payment processors, website hosting, analytics tools)
Legal, regulatory or governmental authorities when required by law or to protect our rights or safety
Business partners for co-promotions or related services (only if you consent or it is otherwise legitimate)
In the event of a merger, acquisition, reorganization or sale of our assets

We do not sell your personal data to unrelated third parties.

7. Data Security

We take appropriate technical, administrative, and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Secure servers and encrypted connections (e.g. SSL/TLS)
Access controls and staff training
Regular audits of data security

However, no internet transmission can be guaranteed 100% secure. By using the Website, you understand and accept this risk.

8. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Once no longer needed, we will securely delete, anonymize, or archive your data.

9. Your Rights

Depending on applicable laws (e.g. UAE's Personal Data Protection Law), you may have rights over your personal data, including:

Access to the personal data we hold about you
Correction of inaccurate or incomplete data
Deletion or erasure of data under certain conditions
Withdrawal of consent where consent was the basis for processing
Restriction of processing in certain cases
Objection to direct marketing or profiling

To exercise these rights, please contact us using the details below.

10. Third-party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or policies of those sites. Once you leave our Website, you should review their privacy policies.

11. Children's Privacy

Our Website and services are not intended for children under 16 (or the age required by local law). We do not knowingly collect personal data from children below that age. If you believe we have collected data from a child, please contact us so we can delete it.

12. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will post the new version on this page and update the "Last Updated" date. If changes are significant, we may notify you via email or via a notice on our Website.